Sewage Cleanup and Restoration

Our local North Eugene and Northwest Lane County team is a trusted leader in sewage cleanup and restoration services.? Water from sewer system backups is highly unsanitary and may contain bacteria and viruses that can cause serious illness. 

In addition to?dangerously contaminated water, unmitigated sewage backups can cost thousands of dollars in damage to walls, floors, furniture, and more. 

Sewers can back up for several reasons. For instance, old sewer lines are more susceptible to damage and are common causes of sewage backups. Some older sewage pipes are made from clay and cast iron, which deteriorate over time, increasing the potential for damage.  

Clogged drains and sewer lines are some of the most common causes of sewer backups. Sometimes things are flushed down the toilet that should not be: paper towels, diapers, napkins, and hygiene products are not made to disintegrate like toilet paper and should never be flushed. Tree roots can also cause sewer system failures by crushing pipes or getting inside the lines and causing similar damage. 

Our restoration technicians are on-call 24-hours a day, 365 days a year, to serve you. We have established relationships with major insurance providers and can assist you with the paperwork and process.  

Sewer systems break down when least expected. No matter how extensive the problem is, Lane County residents can count on our?local team in North Eugene and Northwest Lane County to restore sewer backups quickly and efficiently, “Like it never even happened.” 

Sewage Backup or Toilet Overflow? Call Us Today – (541) 799-0090

There are three major types of contaminated water. SERVPRO of North Eugene / NW Lane County will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.