Recent Posts

Visitors Impressed By Sparkling Clean Building in Eugene?

2/7/2023 (Permalink)

A sparkling clean office is shown. We offer many specialty cleaning services for Lane County businesses.

Our home office announced we were getting an award for the top-performing branch. Everyone was so excited until we discovered a team was coming to take pictures of our employees for the annual report. Upon inspection, the upholstered furniture and floors looked dull. There was dust and cobwebs on the ceiling tiles and light fixtures, and the break room didn’t smell very good. We needed a deep cleaning from top to bottom! Fortunately, we called the professionals at the North Eugene and Northwest Lane County offices, and they sent out a crew the next day. By the time they completed the job, our offices were sparkling clean! Our visitors even commented on how nice everything looked.

Our team is highly trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to perform a full range of deep cleaning services to keep your commercial business or home looking great.

Commercial Cleaning Services

  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Air Ducts and Heating, Ventilation, and Air Conditioning (HVAC)
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Vandalism

We have extensive experience working in all kinds of business settings and buildings:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us Today!

Our North Eugene and Northwest Lane County teams are Here to Help ® when your Eugene workplace needs deep cleaning services. Call us today at 541-799-0090.

Franchises are independently owned and operated.

Can my fire-damaged photos be restored in Franklin?

1/31/2023 (Permalink)

Black and White family photos from the 1930s are shown. We offer many services to restore damaged belongings in Lane County.

Photograph and Document Drying

Some things, like old family photos, can’t be replaced. Fortunately, our North Eugene and Northwest Lane County team has the training, equipment, and experience to restore fire-damaged photographs and important documents to pre-fire conditions in Franklin. Our fire restoration technicians will pretest your belongings to determine what is salvageable and the best cleaning method to use. Sometimes we cannot save every photo, but we can minimize further damage and restore many.

Depending on the type of documents and the level of fire, smoke, or soot damage, we have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Contents Restoration Services

We pretest every item to ensure we use the most effective cleaning method. We use several methods for cleaning your contents, including:

Dry Cleaning - Used to clean light residues or pre-clean before wet cleaning.

Wet Cleaning – This method is effective for removing moderate to heavy residues.

Spray and Wipe - Effective for items that can’t withstand wet cleaning.

Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.

Abrasive Cleaning - Involves the agitation of the surface being cleaned.

Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Call Us Today!

Our North Eugene and Northwest Lane County teams are Here to Help ® when you need fire-damaged belongings cleaned and restored in Franklin. Call us today at 541-799-0090.

Franchises are independently owned and operated.

Viral Pathogen Cleaning Program Available in Eugene?

1/24/2023 (Permalink)

A closeup of a virus is seen. We are leaders in viral pathogen cleaning services in Lane County.

Our North Eugene and Northwest Lane County team is trained and certified to provide deep cleaning and decontamination services that exceed the scope of a standard cleaning service. We offer a full range of deep cleaning services to keep your commercial business virus-free.

Our Certified: SERVPRO Cleaned program is a defensive pathogen cleaning program that inspires consumer confidence.

How does it work? It’s grounded in our unique 3 C’s:

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the individual needs of each facility
  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers, and community.

Call Us Today!

Having a Certified: SERVPRO Cleaned business will reinforce consumer and employee confidence. Our North Eugene and Northwest Lane County teams are Here to Help ® when you need cleaning and decontamination services in Eugene. Call us today at 541-799-0090.

Franchises are independently owned and operated.

Certified: SERVPRO® Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing, and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA-approved cleaning products to deliver a SERVPRO certified cleaning experience.

Recent Storm Floods Crawl Space in Eugene Home?

1/17/2023 (Permalink)

A crawl space shows visible signs of water damage in the cement block wall. We are leaders in storm damage restoration services in Lane County.

Our North Eugene and Northwest Lane County team respond to storm and flooding emergencies every winter. After any major storm or flooding event, having your home’s crawl space inspected is a good idea. You can prevent some crawl space flooding by ensuring water drains away from the building. Water is invasive and will quickly find its way into a structure when water is allowed to pool around the foundation. After a storm, or when the ground is already saturated by rainwater, the water may enter the crawl space. When water gets into a crawl space, there is the potential for moisture damage, mold damage, foul odors, and pest infestations.

Moisture damage:                                                                                         

  • Storm drain backups
  • Oversaturated soil from heavy rain
  • Gutter and downspout issues
  • Flooding

Causes of mold in the crawl space include:

  • A possible sewage backup due to a clog in the sewer line
  • Decaying organic matter such as manure, leaves, or dead animals
  • Groundwater leakage
  • Plumbing leaks

Bad odors:

  • Dead animals or animal waste
  • Moldy soil
  • Sewage backup

Pests seeking warmth and moisture include:

  • Rodents
  • Snakes
  • Termites, ants, wasps, cockroaches, beetles, and spiders
  • Wild mammals: skunks, raccoons, groundhogs, and opossums

Call Us Today!

When you need a crawl space inspection in your home or business in Eugene, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Should I Have My Chimney Cleaned and Inspected in Franklin?

1/10/2023 (Permalink)

A chimney is in the process of being cleaned. We are trusted leaders in fire damage restoration services in Lane County.

Our North Eugene and Northwest Lane County team often responds to heating equipment fires in Franklin during the winter. According to the National Fire Protection Association, homeowners should get their chimneys cleaned and inspected annually by a trained and qualified professional.

Some indications that your chimney is not operating at peak performance are:

  • Oily spots on the walls of your fireplace
  • Poorly drawing or burning fires
  • Odors are emanating from your fireplace
  • Animals are living inside your chimney
  • Fires are difficult to ignite
  • Chimney soot is falling from the chimney
  • The chimney damper has black creosote buildup
  • The chimney is not drawing air

What happens during a chimney inspection and professional cleaning? According to the home improvement website Angi, three levels of chimney inspections exist. Here is what you can inspect during a Level One inspection:

Level One

This inspection is conducted on a chimney that is in good condition, has had no problems operating, and has not been modified. The inspector will examine and check the accessible components of the chimney to ensure the structure is intact and each part is functioning correctly. 

The readily accessible chimney parts usually include the fireplace, firebox, damper, flue opening, and exterior features sticking out from the roof. In addition, the inspector will confirm there are no obstructions or combustion deposits. 

Call Us!

When you have fire damage in your home or business in Franklin, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll clean and restore your fire damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Will I Know My Water-Damaged Area is Dried Completely in Eugene?

1/3/2023 (Permalink)

A moisture meter determines if a surface is dried thoroughly. We are leaders in water damage restoration services in Lane County.

Our North Eugene and Northwest Lane County team has been restoring water damage in Eugene homes for many years. Most household surfaces and belongings are porous, so even if something feels dry to the touch, water can remain inside, and if the item is not dried completely, the materials will break down, warp, or cause mold damage.

Drying and Dehumidification

We use room measurements, temperature, and relative humidity to determine the number of air movers and dehumidifiers to dry the area. We also monitor and document the drying process to ensure the damage is dried thoroughly. Here is some additional information from our website about our drying process.

Monitor Floor and Walls

We check the moisture levels to monitor the drying process. 

  • Monitor Floors
  • Monitor Walls

Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping floors, walls, and furniture
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, accelerating moisture evaporation

Call Us Today!

The drying process is an integral part of the water damage restoration process. When you have water damage in your home or business in Eugene, our North Eugene and Northwest Lane County teams are Here to Help. ® We’ll dry and restore your water damage “Like it never even happened.” Call us today at 541-799-0090.

Franchises are independently owned and operated.

Move Out and Pack Out Services in Franklin?

12/27/2022 (Permalink)

Moving boxes are waiting to be moved to an offsite storage facility. We provide many services to make the restoration process easier in Lane County.

Our North Eugene and Northwest Lane County team offers many services that make the restoration process easier and more convenient for our valued customers in Franklin. When your home or business requires more extensive restoration or cleaning, we can help. We can conduct an organized and efficient move-out of the affected area and store your property offsite until the work is complete. We will coordinate a convenient time to return your items when we finish your restoration. Sometimes this service is contingent on your insurance coverage.

Benefits of Move-Out Services

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When cleaning your home, business, or belongings, we use several cleaning methods and pretest each time and surface to determine the most effective cleaning method.

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - Involves agitation of the surface being cleaned
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product 

Call Us Today!

When you have extensive property damage requiring the relocation of your belongings while repairs are completed in your home or business in Franklin, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

What Can I Do If I Find Mold Growing in My Office in Eugene?

12/20/2022 (Permalink)

Mold is growing on the walls. We are trusted leaders in commercial mold removal in Lane County.

Our North Eugene and Northwest Lane County team has the training, equipment, and experience to mitigate and restore mold damage in commercial properties. Mold is a pervasive problem in Eugene due to the moist climate, and sometimes a mold outbreak is a symptom of a water damage issue. Here are some tips from our website on things you can do and should never do while waiting for professional help to arrive:

Important Facts:

  • Significant mold growth can occur in 48 to 72 hours
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting

What to Do:

  • Stay out of affected areas
  • Turn off the HVAC system and fans
  • Contact our North Eugene and Northwest Lane County for mold remediation services

What Not to Do:

  • Don’t touch or disturb the mold
  • Don’t blow air across any surfaces with visible or suspected mold growth
  • Don’t attempt to dry the area yourself
  • Don’t spray bleach or other disinfectants on the mold

Call Us Today!

When you discover a mold problem in your Eugene commercial business or home, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

How Can I Prevent Stormwater Intrusion Into My Franklin Home?

12/13/2022 (Permalink)

Storm clouds are seen at sunset. We respond to storm damage emergencies 24-hours a day in Eugene.

Our North Eugene and Northwest Lane County team has been responding to storm damage emergencies for Franklin residents and businesses for many years. Along with the rain comes the challenges presented by water intrusion.  Here are some helpful tips from the Insurance Information Institute to keep your home protected from unwanted water:

Inspect and Repair Your Home’s Exterior

You can prevent water from entering your home by inspecting your home’s exterior for any place where water can enter the home and making repairs as needed.

  • Caulk and seal windows
  • Inspect the roof for missing and aging shingles
  • Check your rain gutters and remove any debris that may be clogging them
  • Check your downspouts and clear any clogs and make sure they are draining away from the house
  • Gutter guards are a good way to prevent clogs and water intrusion into the house
  • Check your sprinkler systems and make sure they are not spraying water into the house and that water is not pooling around the home’s foundation
  • Make sure water drains away from the building.Water is invasive and will quickly find its way into a structure when water is allowed to pool around the foundation. After a storm, or when the ground is already saturated by rainwater, the water may enter the foundation wall through cracks.

Call Us Today!

When you have a storm damage emergency in your Franklin home or commercial business, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.

Outdoor Electrical Fire in Lane County Home?

12/6/2022 (Permalink)

A row of outdoor party lights is shown. We are leaders in fire restoration services in Eugene.

Lane County residents and businesses love to spend time outdoors and use lighting to improve the look and safety of their homes and workplaces. Our North Eugene and Northwest Lane County team offers these tips from the National Fire Protection Association for outdoor electrical safety as follows:

 Outside Electrical Work

  • Have a qualified electrician do all the electrical work
  • To prevent an electrical shock, make sure all your outside electrical receptacles are ground-fault circuit interrupter (GFCI) protected
  • Have a professional tree-cutting service trim any branches that might fall into the electric wiring

Equipment Safety

  • Use lighting and power tools that a qualified test laboratory lists, and make sure they are made for outdoor use
  • Store your electrical tools indoors
  • Keep electric tools away from children
  • Keep the area around your electric meter and other electrical equipment clean
  • Check lighting and extension cords for damage before using. Replace any damaged cords right away
  • Use extension cords listed by a qualified test laboratory and marked for outdoor use
  • Extension cords are not meant for long-term use

Call Us Today!

When you have a fire damage emergency in your Lane County home or commercial business, our North Eugene and Northwest Lane County teams are Here to Help. ® Call us today at 541-799-0090.

Franchises are independently owned and operated.